Privacy Policy

This policy explains what personal information Tripple H Skin Luxe ("we", "us") collects when you use our website, why we collect it, and the choices you have.

What we collect

• Order details: your name, email address, phone number, delivery address and delivery notes, and what you bought.
• Messages you send us through the contact form, and your email address if you subscribe to our newsletter.
• Basic technical data needed to keep the site secure, such as your IP address, which we use briefly to limit abuse.

We do not collect your card details. Payments are made on Paystack's secure page.

Why we use it

• To process and deliver your order, and to send you updates about it.
• To answer your questions and handle returns or complaints.
• To send newsletters, only if you subscribed.
• To keep our records, meet legal and accounting duties, and protect the site from fraud and misuse.

Who we share it with

We share information only with the services we need to run the store:

• Paystack, which processes your payment.
• Our hosting and database providers, which store the site's data.
• Our email provider, which sends order and delivery emails.
• Our delivery partners, who receive your name, phone number and address so they can deliver.

We do not sell your personal information. Some of these providers may store or process data outside Nigeria.

Cookies and similar storage

We do not use advertising or tracking cookies. Your browser stores your bag, wishlist, recent searches and promo code on your own device so the shop works. You can clear them in your browser settings.

How long we keep it

We keep order and customer records for as long as needed to fulfil orders, handle returns and complaints, keep accounting and tax records, and meet legal obligations.

Your choices

You can ask us to show you the information we hold about you, correct it, or delete it where the law allows. You can ask to be removed from our mailing list at any time. Contact us using the details below.

Children

Our site is not meant for children under 18 to buy from without a parent or guardian.

Changes

We may update this policy. The date at the top of this page shows when it was last changed.

Contact

Tripple H Skin Luxe, NO 3, ARAROMI , ONIKE , YABA, LAGOS., Lagos mainland, Lagos, Nigeria Email: tripplehskinluxe@gmail.com · Phone: +234 818 577 5887